Consistent Care

Sequel Support is set out to provide children and young people with nourishing, fulfilled lives. We use our wealth of experience in the care and support industry to create a homely environment to allow children to fulfil their potential, whilst also receiving specialist support that they may require. For us disabilities do not mean inability.

Our staff have a wealth of experience of working with children and young people. We firmly believe that our people, and especially the children that we support, should be at the centre of everything that we do. For us disabilities do not mean inability.

Care at our Core

All of the staff at Sequel Support hold the ‘Care at our Core’ maxim very firmly at the forefront of their working lives by placing childcare, wellbeing, dignity and quality of life above all else. By respecting the needs of the children and empathising with their day-to-day and long term needs, their wellbeing can be continually prioritised at every level.

Coupled with the expertise and professionalism of all the staff, the Sequel Support team supports and trusts each other to deliver the highest quality care for those that need it most.

Our aims and objectives

  • For each individual child or young person to get the most out of life and develop their skills and independence ready for adulthood.
  • To ensure that all staff deliver a personalised and child centred approach to care.
  • To ensure that each individual child or young person’s rights are met in respect of play, leisure, social and family life.
  • For each individual child or young person to enjoy good physical and mental health and live a healthy lifestyle through exercise and a balanced diet.
  • To protect each individual child or young person and keep them free from harm, abuse, exploitation, injustice and discrimination.
  • To ensure each individual child or young person is meeting educational needs adapted to their requirements and achieving goals within their individual developmental level.
  • To enhance educational provision by continuing with any educational curriculum activities within the home.
  • To seek to involve and re-integrate the child or young person into their local community for social and leisure opportunities.
  • To support with a basic understanding of numeracy and literacy to promote independence and further opportunities.

How We Achieve This

  • Supporting young people in making safe decisions now and in the future.
  • Offering each young person in our care the opportunity to be heard and understood.
  • Providing trained, knowledgeable and competent staff.
  • Treating all the young people in our care as unique individuals.
  • Supporting and encouraging young people to take part in leisure activities and suitable hobbies.
  • Promoting the emotional health, social and educational welfare of the young people.
  • Equipping our young people with life skills and independence skills.
  • Providing personalised care.
  • Enabling our young people to contribute to the decision-making process.
  • Developing individual care plans and risk assessments.
  • Supporting our young people to develop positive self-esteem, self-confidence and self-worth.
  • Recognising and promoting the rights and associated responsibilities of each young person.
  • Ensuring that the cultural and religious backgrounds of our young people are acknowledged and respected.
  • Achieve their best in terms of their physical, emotional, social and academic development.
  • Feel that they are part of a home that is characterised by a warm and child-centred ethos.
  • Know and understand what is expected of them.
  • To support them to challenge themselves to achieve greater levels of independence and reach their maximum potential.

Staff Training

Regular training is provided through a mixture of face to face based courses as well as an electronic ‘e’ learning training programme that includes a large variety of modules to meet with Quality Standards called ‘The Training Hub’. It is organisational policy that team members should complete professional training to NVQ/Diploma level 3 within two years of their appointment and many team members also hold additional specific qualifications that enhance their skills.

Staff Supervision and Support

Staff can expect supervision sessions to be conducted at six week intervals for experienced staff and fortnightly intervals for staff that have recently joined the service. Supervisions are used to set targets to ensure growth in their role, talk through how the role is progressing to date and identify areas for improvement. These sessions feed into annual appraisals to ensure continued progression for staff.

All supervisions will be recorded and any concerns highlighted and actioned.

All staff have their performance appraised at least annually after the six-month probation review. This will include the views of the young people and is to identify level of performance achieved, targets for the coming year and agreed training needs to be met within the following year. Outstanding or emerging training requirements will be discussed through structured supervision, which will include time-bound personal development planning and performance improvement.

The registered manager receives supervision from the responsible individual.

Staff as role models

Staff are of both genders and sign up to a code of conduct upon entering into employment that sets out expectations clearly on behaviour, attitude and positive role modelling. This is further supported in supervision with registered manager and appraisal to ensure positive behaviour role modelling is practiced by all staff.

Monitoring and Quality Assurance

We have Regulation 44 inspectors who visit each home every month to review the quality of our service and who meets and talks with children, their relatives and other professionals surrounding the young person. The Inspector provides a written report for the home, which is also shared with Ofsted.

Quality monitoring of the home will be carried out by the registered manager and the responsible individual. The home is inspected by Ofsted.

Our People

Sequel Support is led by a Director, Responsible Individual Registered Managers, Home Managers and Deputy Manager.

Support staff will vary depending on the children’s needs but will include senior support workers and residential support workers. There is a senior member of staff on call at all times, who may be consulted for advice, support or to be informed of any serious incidents. We operate with a minimum number of staff on duty during the day and a waking night if required who is also supported by a staff member sleeping.

Throughout the day, the Registered Manager or Deputy Manager will be based in the home and available for guidance and support to staff. Should a member of staff be unable to come into work, another member of the staff team or bank staff would, in the first instance to cover the shift.

Abhay Shah

Responsible Individual

Empowering vulnerable children to thrive in a safe and nurturing environment.

Abhay Shah is a visionary behind Sequel Support, a residential children’s home group committed to providing vulnerable children with the care, support, and guidance they need to flourish. With over a decade of experience in the social care sector, Abhay has dedicated his career to creating environments where children can feel safe, valued, and empowered to reach their fullest potential.

Sequel Support, has built a network of residential homes that are not just places of care, but homes that foster emotional well-being, development, and hope for a brighter future. The team at Sequel Support is trained to provide tailored care, focusing on each child's unique needs, helping them heal from past experiences while building the skills needed for success in the future.

At Sequel Support, we believe that every child deserves a chance to overcome their challenges and thrive. With Abhay's leadership as the Responsible Individual, the organization remains dedicated to ensuring that every child in our care receives the love, structure, and opportunities they need to build a successful life.

Shilen Raichura

Director

With a background in finance and over a decade of hands-on experience in social care, I bring a unique perspective to my role as Director and Co-Founder of Sequel Support.

What began as a career in accountancy evolved into a lifelong commitment to making a difference in the lives of vulnerable children. That journey led to the creation of Sequel Support - a group built on compassion, integrity, and the belief that every child deserves a new chapter filled with hope and opportunity.

At Sequel Support, I focus on empowering our team and shaping our strategic direction. I believe in building strong foundations - not just for the children we support, but for the staff who care for them every day. Because when our team feels valued and inspired, they’re able to give the very best to the young people in our homes.

This work is not just a job - it’s a calling. And at Sequel Support, we’re proud to be part of each child’s journey toward a brighter future. One home. One heart. One story at a time.